By accessing our website, booking a strategy call, or using the Ligatrix client portal, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, do not use our services.
These terms apply to all visitors, clients, and portal users. Additional terms may apply to specific project agreements, which will be provided separately and signed before work begins.
Ligatrix LLC provides custom software development services, including but not limited to:
All services are delivered according to a project agreement signed by both parties before development begins. The scope, timeline, deliverables, and pricing are defined in that agreement.
Every project begins with a signed project agreement. This document defines:
No work begins until both parties have signed the project agreement and the first payment has been received. Changes to scope after signing require a written change order, which may affect timeline and pricing.
Payment terms are defined in each project agreement. Standard terms include:
Late payments may result in work being paused until the balance is settled. We will provide at least 5 business days written notice before pausing any active work.
Active clients receive access to the Ligatrix client portal. The portal provides real-time visibility into your project, including timelines, deliverables, messages, approvals, and documentation.
Portal access is granted on a per-user basis. You are responsible for maintaining the confidentiality of your login credentials. Do not share your portal access with unauthorized individuals.
All actions within the portal are logged for accountability. Portal access is revoked 12 months after project completion unless an ongoing support agreement is in place.
Upon final payment, you own 100% of the custom source code, designs, databases, and documentation we create for your project. This is not a license. It is full, irrevocable ownership.
The only exception: open-source libraries and third-party tools used in your project remain under their respective licenses. We will provide a full dependency list as part of your handover documentation.
We may retain anonymized, non-identifiable descriptions of the type of work performed for portfolio and marketing purposes, unless you request otherwise in writing.
Both parties agree to keep confidential any proprietary information shared during the engagement. This includes but is not limited to:
Confidentiality obligations survive the termination of the project agreement and remain in effect indefinitely, unless the information becomes publicly available through no fault of the receiving party.
Each milestone delivery includes a 5-business-day review window. During this period, you review the deliverables and either approve them or submit specific, actionable feedback.
If no feedback is submitted within the 5-day window, the milestone is considered approved, and we proceed to the next phase.
Feedback must be specific and related to the agreed scope. Requests that fall outside the original scope will be treated as change orders and may affect timeline and cost.
This process ensures projects move forward predictably. Every milestone is documented in the portal with timestamps, so both parties have a clear record of approvals and feedback.
All delivered platforms include a 1-year support window from the date of final delivery. During this period:
Support does not include new feature development, changes to scope, third-party service issues, or problems caused by modifications made by other developers after handover.
To the maximum extent permitted by law, Ligatrix LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim arising from our services shall not exceed the total amount paid by you under the applicable project agreement.
This limitation applies regardless of the theory of liability, whether in contract, tort, strict liability, or otherwise.
Either party may terminate a project agreement with 15 business days written notice. Upon termination:
We reserve the right to terminate immediately if payments are more than 30 days overdue, or if the client engages in conduct that materially breaches the project agreement.
You agree not to use our services or the client portal to:
Violation of these terms may result in immediate suspension of portal access and termination of the project agreement.
These terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.
Any disputes arising from these terms or our services shall first be addressed through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in the State of Wyoming, in accordance with the rules of the American Arbitration Association.
If you have any questions about these terms, contact us directly:
Ligatrix LLC
Wyoming, United States